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A life lesson from a volunteer firefighter

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Volunteer firefighter Mark Bezos tells a story of an act of heroism that didn't go quite as expected -- but that taught him a big lesson: Don't wait to be a hero.

The mission statement of the Oklahoma State Firefighters Association looks something like this: "We protect lives, property, and the environment, with compassion, vigilance, and dedication to excellence." Why do heroes often share similar character traits?

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