Nancy Lublin : The heartbreaking text that inspired a crisis help line
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A single text message to DoSomething.org sparked a crisis help line that is now being used to help those suffering from a myriad of issues across the country. Schools and law enforcement are using this data to create policy which will help better serve those who may be experiencing crisis in their lives. Will this technology change the culture of schools for the future?
Lublin talks about statistical trends her team can track based on words use in a text. How can this kind of analysis help the community as a whole?
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