Why do airlines sell too many tickets? - Nina Klietsch
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Have you ever sat in a doctor’s office for hours, despite having an appointment? Has a hotel turned down your reservation because it’s full? Have you been bumped off a flight that you paid for? These are all symptoms of overbooking, a practice where businesses sell or book more than their capacity. So why do they do it? Nina Klietsch explains the math behind this frustrating practice.
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Meet The Creators
- Educator Nina Klietsch
- Director Anton Trofimov
- Script Editor Eleanor Nelsen
- Narrator Julianna Zarzycki
by yvonne lopez
yvonne lopez
Lesson completed
why do airlines sell too many tickets?
they over booked because their calution is that not all passengers will show up.
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David Bartilson
David Bartilson
Lesson in progress
Hi Yvonne! Yes, passengers not showing up is part of the problem. The other part is maximizing revenue so the airline doesn't go out of business. All seats full is the goal plus not pissing off some of the passengers if they get bumped. Guaranteeing payment whether you show up or not is one way to ensure you don't get bumped. Or, the airlines could charge more for guaranteed seats and those that are not guaranteed, pay less. Advice about the probability of being overbooked should be available to the customer from the airline. This would solve the issue of dragging people off planes...IMHO.
