Where do your online returns go? - Aparna Mehta
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TED Talk
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Do you ever order clothes online in different sizes and colors, just to try them on and then send back what doesn't work? Aparna Mehta used to do this all time, until she one day asked herself: Where do all these returned clothes go? In an eye-opening talk, she reveals the unseen world of "free" online returns and shares a plan to help put an end to this growing environmental catastrophe.
Why did companies start offering free returns? What were the unintended consequences of this?
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- Speaker Aparna Mehta
