The walk from "no" to "yes" - William Ury
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TED Talk
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William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations -- from family conflict to, perhaps, the Middle East. (Filmed at TEDxMidWest.)
What do you think are the biggest potential challenges to always "go to the balcony" when facing a conflict? Do you think this it the best approach?
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