How to use experts—and when not to - Noreena Hertz
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We make important decisions every day -- and we often rely on experts to help us decide. But, says economist Noreena Hertz, relying too much on experts can be limiting and even dangerous. She calls for us to start democratizing expertise -- to listen not only to "surgeons and CEOs, but also to shop staff."
Hertz shares several examples of experts getting it wrong. Which one was most striking? Can you think of an example closer to home where an expert has "gotten it wrong" about you, someone in your family, or your community?
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- Speaker Noreena Hertz
