Are You A Good Listener?
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What is the science behind actually hearing something? Check out this New York Times article and find out: The Science and Art of Listening. Been hearing a lot about emotional intelligence? Listening is part of it. How to Be Emotionally Intelligent is an awesome article to read and get some more information.
Need a TED Talk on this topic? Try: 5 ways to listen better by Julian Treasure and 10 ways to have a better conversation by Celeste Headlee.