10 ways to have a better conversation - Celeste Headlee
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When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this talk, she shares 10 useful rules for having better conversations.
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